Support is provided to municipal initiatives aiming to further institutionalize community mobilization approach and increase the efficiency, transparency and accountability of local institutions; enhance information access and provision of basic services to the overall population, in particular to the poor and most vulnerable; promote people’s participation, particularly of the poor, women and youth in decision and policy making processes.

In particular, CBA III offers support to municipal projects related to:

1. access to ICT and connectivity: ICT investments in public information infrastructure, connectivity and equipment to foster wider use by people. Examples include telecenters or public internet access points; 
2. access to information: promotion of digitalization and dissemination of public information among the population, - interactive maps;
3. e-administration: municipal projects involving ICTs and mobile technologies to foster transparency and accountability within local public institutions, to improve their functioning and effectiveness, incl. publication of municipal budgets, information about public tenders on official municipal web-cites, etc.
4. e-service delivery: municipal projects involving ICTs and mobile technologies to foster the delivery of public services to all. Examples include introduction of the internet based billing system for housing services, provision of administrative services with involvement of internet and mobile technologies, etc.
5. e-participation: municipal projects fostering interaction between public institutions and citizens to promote better policies, services and public operations. This has three levels: information provision to citizens, consultation with citizens, and dialogue between government and citizens. Examples include interactive platforms for the public debates over strategic priorities of municipal development, feedback mechanisms to access citizens’ satisfaction by the quality of services provision